Book a Property Valuation
no-ties-100

 

With no long contracts or minimum tie in periods we really do live by our customer service.....

Most estate agents have a minimum contract period built into their agreements, often 3 or 4 months in length with a notice period at the end.  Once signed you can only sell your property through that estate agent for the duration of their contract without facing a financial penalty, often their entire fee.  If you wanted to instruct another estate agent (or even sell to a friend) you will be liable to pay the inital agents fee even if you stopped marketing with them because you wasn't happy with their service.

A common complaint we hear is that people have signed a contract with another estate agent and then this very attentive agent suddenly forgets all about them and moves onto the next potential client and the service they have been promised stops.  Unfortunately at this point they have entered into a contract and the seller is bound by the terms within the contract even if unhappy with the service they are recieving. 

At Urban & Rural we believe this is unfair, if you are promised a certain level of service when first speaking to a company then they should deliver that service throughout your dealings with them.  If they don't you should be able to change agents should you wish.

​We do not have a minimum contract period, it is set to a zero week minimum contract period with just a 21 day rolling notice period to allow us to wrap up our marketing.  We stand by the service we promise we will deliver, if our clients feel we have not delivered on this service then they should have every right to disinstruct us and try another agent.  We have total belief in the service we deliver and even if clients decide not to sell they normally return to us when they are ready to move again.

​Before instructing an agent we recommend checking their contract period, if they have one we would wonder why it is needed, it is certainly not there to protect the seller!  

If you have any questions about how we market properties or how our marketing can help you attract more buyers and the best possible price please feel free to contact us by calling us on 01525 713111 or send us an email at flitwick@urbanandrural.com.

 

Value My Property

How to upgrade your home for less
24 April / 2018

Video: How to spot an overpriced home
10 April / 2018

Video: Upsizing in 2018
6 April / 2018

The Best British Villages You've Never Heard Of
4 April / 2018

Video: How to homestage your property to sell
4 April / 2018

Renovating a derelict home
28 March / 2018

How to know when it's time to put your home on the market
16 March / 2018

The Guild's reaction to the Spring Statement 2018
14 March / 2018

What are the Benefits of Downsizing in 2018?
13 March / 2018

Spring Statement wish list
9 March / 2018

Video: Sell Your Home Through the Modern Method of Auction
9 March / 2018

Property Predictions for the Housing Market in 2018
7 March / 2018

Top 10 ways to add value to your garden
6 March / 2018

Estate agency excellence commended at Guild Awards 2018
2 March / 2018

How to Turn Your Home's Weaknesses into Strengths
1 March / 2018

Top 10 most affordable places for first-time buyers
26 February / 2018

Advantages of upsizing or downsizing in 2018
30 January / 2018

Looking for a career change? Skills needed to become an estate agent
23 January / 2018

Advantages of selling property at auction
15 January / 2018

VIDEO: How can you tell if an area has good community spirit?
8 January / 2018

VIDEO: why do property sales fall through?
31 December / 2017

VIDEO: My home is on the market, now what?
27 December / 2017

The best places to live with a good quality of life in England
21 December / 2017

Property predictions for 2018
20 December / 2017

Why is my home not selling?
19 December / 2017

Community Spirit in 2017
8 December / 2017

Stamp duty changes for first-time buyers: what does it all mean?
30 November / 2017

Buying and selling over Christmas
28 November / 2017

VIDEO: What should I do when a tenant won't pay rent?
22 November / 2017

VIDEO: How many homes should you view before making an offer?
21 November / 2017

Quiz: Where should I live?
20 November / 2017

New rules for portfolio landlords now in place
20 November / 2017

VIDEO: What mistakes are you making in your home search?
13 November / 2017

Why do house sales fall through?
13 November / 2017

Government launches consultation into house buying and selling
8 November / 2017

How many homes should you look at before making an offer?
31 October / 2017

How do I know if my house is haunted?
25 October / 2017

My home is on the market – now what?
25 October / 2017

What is the 'no sale, no fee' estate agent model?
23 October / 2017

VIDEO: How to renovate a property to make money
16 October / 2017

How to upgrade your home for less
24 April / 2018

Video: How to spot an overpriced home
10 April / 2018

Video: Upsizing in 2018
6 April / 2018

Renovating a derelict home
28 March / 2018

Video: Sell Your Home Through the Modern Method of Auction
16 March / 2018

How to Turn Your Home's Weaknesses into Strengths
1 March / 2018

Advantages of upsizing or downsizing in 2018
30 January / 2018

The best places to live with a good quality of life in England
8 February / 2018

Property predictions for 2018
20 December / 2017

Why is my home not selling?
19 December / 2017

Stamp duty changes for first-time buyers: what does it all mean?
7 December / 2017

Buying and selling over Christmas
29 November / 2017

VIDEO: How many homes should you view before making an offer?
21 November / 2017

VIDEO: What mistakes are you making in your home search?
13 November / 2017

How many homes should you look at before making an offer?
31 October / 2017

The Best British Villages You've Never Heard Of
4 April / 2018

Top 10 most affordable places for first-time buyers
26 February / 2018

Looking for a career change? Skills needed to become an estate agent
23 January / 2018

Community Spirit in 2017
8 December / 2017

Quiz: Where should I live?
21 November / 2017

How do I know if my house is haunted?
26 October / 2017

Video: How to homestage your property to sell
4 April / 2018

How to know when it's time to put your home on the market
16 March / 2018

Property Predictions for the Housing Market in 2018
7 March / 2018

Top 10 ways to add value to your garden
6 March / 2018

Advantages of selling property at auction
16 January / 2018

VIDEO: why do property sales fall through?
31 December / 2017

VIDEO: My home is on the market, now what?
27 December / 2017

Why do house sales fall through?
13 November / 2017

My home is on the market – now what?
25 October / 2017

What is the 'no sale, no fee' estate agent model?
2 November / 2017

VIDEO: How to renovate a property to make money
18 October / 2017

The Guild's reaction to the Spring Statement 2018
14 March / 2018

Spring Statement wish list
9 March / 2018

Estate agency excellence commended at Guild Awards 2018
2 March / 2018

New rules for portfolio landlords now in place
20 November / 2017

Government launches consultation into house buying and selling
17 November / 2017

What are the Benefits of Downsizing in 2018?
16 March / 2018

VIDEO: How can you tell if an area has good community spirit?
8 January / 2018

VIDEO: What should I do when a tenant won't pay rent?
22 November / 2017